FAU Cosmetics: Frequently Asked Questions
[For Consumer/End-User] Can I purchase products online?
Products can be purchased online only in South Korea.
If you are located in other countries, please find authorized sales distributors, aesthetics, or clinic shops in your country to make purchases.
Our products are available in more than 36 countries worldwide.
[For Aesthetic or Distributor] How can I purchase the product?
Kindly contact us at global@fau.co.kr, and we will assist you promptly.
How can I get the wholesale price?
We offer products on a B2B basis and require some information from you. To expedite the process,
please share your company profile or website details, and you will receive pricing information more efficiently.
What is M.O.Q or M.O.A?
The minimum M.O.A. (Minimum Order Amount) is USD 1,000. Unit price discounts are applied based on the order quantity.
What are the incoterms?
Upon informing us of the product quantity, we will issue an invoice.
Once the invoice amount is received (T/T in advance), we will dispatch the products accordingly.
Which FAU product line is best for sensitive, acne-prone skin?
The FAU SOS Skin Solution Line is specifically formulated for sensitive and troubled skin. It uses a gentle, non-comedogenic formula to soothe irritation and strengthen the skin barrier.
How does the FAU Shiny Pumpkin Line work for glowing skin?
The Shiny Pumpkin Line utilizes natural pumpkin enzymes, AHA, and BHA to gently exfoliate dead skin cells. This process reveals a brighter, more radiant complexion from within.
What is unique about FAU’s best-selling Skin Solution BB Cream?
Our Skin Solution BB Cream has sold over 5 million units globally. It’s a high-performance BB cream that provides flawless, long-lasting coverage and a natural, healthy glow. It’s a favorite among aesthetic professionals for its superior quality.
Can FAU’s De Signature Line truly provide an anti-aging effect?
Yes. The De Signature Line is a professional anti-aging program powered by the patented ingredient SYN®-HYCAN. This formula works to improve the skin’s moisture and elasticity, resulting in a visibly youthful facial contour.
What are the benefits of FAU's Pumpkin PDRN?
FAU Pumpkin PDRN is an advanced skincare solution that helps support skin regeneration, enhancing hydration and elasticity for a smoother and healthier complexion.
What certifications do FAU products have?
All FAU products adhere to strict quality control, meeting KFDA-certified GMP and ISO 22716 standards. We also have certifications for major global markets, including CPNP (Europe), NMPA (China), and MoCRA (USA).
Are FAU products cruelty-free or vegan?
Our FAU Shiny Pumpkin Vegan Line is 100% vegan, made without any animal-derived ingredients and using eco-friendly packaging. We are committed to ethical beauty.
Why is FAU known as a "derma aesthetic" brand?
FAU is a premium derma aesthetic brand that bridges the gap between dermatological science and professional aesthetic expertise. We create high-performance products based on 20 years of clinic experience and collaboration with skin professionals.
How can I become an FAU distributor?
To become a distributor, please contact our team at global@fau.co.kr with your company profile. We operate on a B2B basis.
How long has FAU been in the skincare business?
FAU has been a trusted professional aesthetic brand since its founding as Paran Medicos in 2004. With over 20 years of expertise, we are a pioneer in K-Beauty innovation.
Does FAU participate in any social responsibility initiatives?
Yes. Our core value of “Good Influence” drives our commitment to society. We actively participate in donation, volunteer, and sharing activities to contribute positively to our community.
How can I contact FAU for press inquiries or collaborations?
For any inquiries, including press, collaborations, or general questions, please contact us at global@fau.co.kr.